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BILLING SUPPORT
At SIS, we try to make it as easy as possible to reach us whenever you have a question or problem. There are several methods for contacting a customer support representative who can help with billing inquiries. This form is the most direct and will route the Email to the proper department based on the type of problem you select.
BY E-MAIL:
Perhaps the easiest and most reliable method to contact SIS billing customer service reps is through e-mail at reception@sis.ca .
When sending e-mail be certain to include your name, location, as much detail as possible concerning your question or problem, and a daytime telephone number where you may be reached, if we need to clarify anything.
BY FAX:
If your question or problem involves documents that you need to send to us, you may FAX the documents with an explanatory letter to (780) 451-6050. Please include as much information as possible, including your name, email address, location, as much detail as possible concerning your question or problem, and a daytime telephone number where you may be reached, if we need to clarify anything.
BY TELEPHONE:
SIS billing department may be reached by telephone, Monday through Friday, between 8:00 a.m. - 5:00 p.m. or by calling:
1-877-701-4050
If you have a problem that has not been resolved to your satisfaction, we encourage you to refer this matter to our Office Manager, Maria Stewart. The best method for reaching a Maria is through by e-mail maria@sis.ca Such emails will be responded to within one business day. You may also call 877-701-4050 and request to speak with the office Manager.
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